Domain Connection Error

I added my domain but still not working. How can i fix that?


image

Hi Batuhan,

I can’t see the screenshot – it is empty.

I added my domain but still not working

Hi @Batuhan,
could you please double-check if your embedding snippet is correct? Here’s how it currently looks like on your website:
image

And here’s how it should look like:

<script src="https://portal.combeenation.com/plugin/MELITEX/THIRD"></script>
<iframe data-cfgrurl="https://portal.combeenation.com/Cfgr/MELITEX/THIRD" allow="clipboard-write" frameborder="0"></iframe>

Hope this helps.
David

How can i change my snippets on Shopify. I don’t know that. Do you have information about that? @LEI

Hi @Batuhan,

sorry I didn’t know that you are using Shopify. Please see our Docs page on how to properly set-up and embed our configurators. Shopify

Hope this helps.
David

Hello @LEI ,
These settings are correct? I think error is here.

image.png

David Leitner via Combeenation <notifications@combeenation.discoursemail.com>, 22 Mar 2024 Cum, 09:03 tarihinde şunu yazdı:

Hi @Batuhan,
please use the Plugin Base Url and Configurator Base Url as described in this section in our Docs: Shopify

Plugin Base Url:
https://portal.combeenation.com/plugin

Configurator Base Url:
https://portal.combeenation.com/Cfgr

Regards,
David

Hello again,

I did not fix that issue. Where should i write that code on Shopify

25 Mar 2024 Pzt 09:39 tarihinde David Leitner via Combeenation <notifications@combeenation.discoursemail.com> şunu yazdı:

Hi @Batuhan,

I just tried to embed your configurator in our Demo Shopify store and was able to do in a couple of minutes. Please see the attached screenshots with the settings I’ve used.


Regards,
David

I did everything same but still not working. Why?

David Leitner via Combeenation <notifications@combeenation.discoursemail.com>, 25 Mar 2024 Pzt, 18:44 tarihinde şunu yazdı:

@Batuhan on which domain are you trying to embed the configurator?

https://www.tamasun.com/products/markise

That is my domain which is embedded configurator

David Leitner via Combeenation <notifications@combeenation.discoursemail.com>, 26 Mar 2024 Sal, 09:10 tarihinde şunu yazdı: